Company
Who is behind the system your hospital would run on.
A hospital information system is a twenty-year decision. Before the features matter, it is fair to ask who builds it, whether they will still be here, and where your patients’ records end up. Here are those answers.
Built by Fractorize
Synaptica is a product of Fractorize Software Private Limited, a registered Indian company, five years old. Nine people: seven engineers, a designer, and a principal who still writes code and takes the first call on every engagement.
The five years are not the whole record. Before Fractorize was a team it was one engineer delivering for clients for eight years, and that record is public and still worth reading. Fractorize also builds a quality management system for certified manufacturers in the Gulf — the same engineering, in an industry with the same habit of asking you to prove what happened.
Will you still be here in five years?
Fractorize is funded entirely by the work it does. There is no outside investment, so there is no investor money to run out of and no investor timetable pushing the company toward a sale that would leave your system without anyone maintaining it.
That cuts both ways, and it is fair to say so: we grow at the speed of revenue, so we take on fewer hospitals than we are asked to. If you need thirty engineers next quarter, we are the wrong firm and will tell you so in the first conversation.
What we commit to
Promises about longevity are cheap. These three are specific enough to hold us to.
Your data stays in India
Patient records sit on Indian infrastructure, in your hospital’s own environment, under the DPDP Act. Encryption keys are held by you, so the data is unreadable without them.
We do not train on your records
Patient data and clinical documents are never used to train models. Access to the live system is limited to named engineers, and every access is logged.
You get the people who built it
There is no account manager relaying messages. The engineers who designed your workflows are the ones who answer when something is wrong.
The technical detail behind the first two is on the compliance page.
Built for Indian hospitals, and nowhere else.
Synaptica is not an international product with an India module bolted on. The consent rules are the DPDP Act’s. The documentation the wards produce is what NABH assessors ask for. ABDM is a milestone rather than an afterthought. That focus is the reason the compliant path can be the only path, instead of a configuration someone has to maintain.
If it does not do what you need
Then we build it. The engineers who build the product are the same ones who would build your addition, so you are not filing a feature request and waiting for it to reach the top of a list you cannot see. Hospitals differ from each other in ways a roadmap written elsewhere will never anticipate.
What we do not claim
We hold no accreditations of our own. Synaptica is software that supports a hospital’s NABH and DPDP obligations — it does not confer them. We cannot guarantee an assessment outcome, and any vendor who tells you otherwise is selling something.
Accreditation is won by your people and your processes. What software can honestly do is make the compliant way of working the easy one, and produce the evidence when someone comes to look.
Talk to the people who build it
No sales team to go through first. Tell us which departments you are trying to fix and we will tell you honestly whether Synaptica is the right answer.
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