Compliance
Engineered for DPDP and NABH from day one.
Compliance features that are added late become paperwork. Synaptica enforces them in the platform, so the compliant path is the only path.
Data protection (DPDP)
India's Digital Personal Data Protection Act treats hospitals as data fiduciaries. Synaptica gives you the technical controls that role demands.
Consent that actually decides
Consent is captured at registration with a stated purpose. Every data access is checked against it; if consent does not cover the access, the system blocks it. A patient can withdraw consent and the effect is immediate — even in the middle of a video consult.
A stated reason for every access
Clinicians record why they are opening a chart. That reason is saved with their session and appears in the audit trail.
Encrypted patient data
Patient identifiers, personal details, and clinical records are stored encrypted to current industry standards (AES-256). Your hospital holds the keys, so the data is unreadable without them.
Deletion on schedule
A daily check finds data that has passed its retention period and deletes it — including recordings of consults — unless a legal hold applies.
Controlled data sharing
Patient data leaves the platform through one door, and anything the receiver is not entitled to see is removed first.
An audit trail no one can quietly edit
Every look at a record is logged — reads, not only changes. The log is permanent; if anyone alters history — even a database administrator — the alteration becomes visible.
The audit trail, up close
Reads are logged
Opening a chart is an event, like editing one. Curiosity leaves a record.
Sealed like a ledger
Each entry locks in the one before it. Nothing can be quietly removed or reordered.
Provable end to end
The whole chain can be checked, so you can demonstrate your records were never altered.
NABH accreditation support
Synaptica is designed to produce the records and enforce the practices NABH accreditation requires. Accreditation itself belongs to the hospital — the platform makes the evidence automatic.
Nursing documentation
The nursing pack covers the documentation NABH assessors ask for on the ward — assessments, care plans, handover, and administration records.
Diagnosis-mandated documents
A diagnosis can require specific documents before an episode can close, so protocol compliance is enforced, not audited after the fact.
Two pairs of eyes for sensitive actions
Closing an incident, releasing a lab result, and other sensitive actions require a second person by design — one person alone cannot do them.
Complete, attributable records
Every entry is attributed to a named, authenticated clinician with a timestamp. Encounters record the whole care team, not just the author.
ABHA & ABDM
Synaptica already speaks FHIR for clinical documents and results, and treats patient consent as a first-class record — the building blocks of India's Ayushman Bharat Digital Mission (ABDM). ABHA linking and ABDM certification are on our roadmap. We will claim them when they are certified, not before.
AI under the same rules
Synaptica uses AI to surface important events and to help draft clinical documentation. The rules do not bend for it. AI reads only data that consent allows. Everything it surfaces or drafts is written to the audit trail. And a named person accepts or rejects it — nothing moves from suggestion to record without a human decision.
Consent-checked
AI sees a record only when a clinician with consent could see it too.
Fully logged
Every AI-surfaced alert and draft appears in the audit trail, like any other action.
Human-decided
AI suggests; a named clinician or manager decides. Always.
Security engineering underneath
Logins that expire
Staff sessions are short-lived. Remove a person once and their access ends everywhere, immediately.
Access follows your structure
Roles belong to your hospital and follow your reporting lines — not one flat list for everyone.
Changes are deliberate
The parts of the system talk to each other through fixed, versioned agreements, so a change in one place cannot quietly break another.
A history you can reconstruct
Every change to how data is stored is a reviewed, recorded step. The state of the system can always be explained.
Talk to us about your compliance posture
Bring your DPO or quality team. We are happy to walk through the audit trail, consent model, and encryption design in detail.
Book a demo