Modules
The full patient journey, covered.
Every module below runs on the same foundation and writes to the same patient record. Adopt them in the order that fits your hospital.
Ambulatory care
Outpatient (OPD)
- Front-desk registration with consent captured at the counter
- A live priority queue, and a board that shows each doctor their patients at a glance
- Pre-consult vitals and triage by the duty medical officer
- Find a patient from one search box — name, phone number, or ID
Teleconsult
- Clinician-controlled waiting room — the doctor admits the patient
- Patients join from a link on their phone — no app install, no password
- Consent is checked before the call; if the patient withdraws it mid-call, the call ends at once
- Patient document upload and post-consult signed prescriptions
Inpatient care
Inpatient & ICU
- Admission with bed and ward management that mirrors your hospital layout
- Medication administration record (MAR) and scheduled vitals
- Organ-system acuity scoring and NEWS2 early-warning scores
- A critical-care episode view with an ICU life-support rail
Nursing
- A complete NABH-aligned nursing documentation pack
- Shared ward-station terminals built for how nurses actually work
- Handover (SBAR) and ward-transfer workflows
Emergency
- Casualty registration and triage built for speed
- Medico-legal case capture where the law requires it
- Same record, same orders, same billing as the rest of the hospital
Diagnostics & fulfilment
Laboratory (LIS)
- Specimen collection and tracking from order to result
- Structured numeric results with reference ranges and trends
- Lab-director sign-off before results release
- Accepts results from outside labs through the standard FHIR interface
Pharmacy
- Dispense terminal driven by signed prescriptions
- A common central store supplying each location’s own chain of sub stores
- Batch-level MRP pricing — the price on the strip is the price billed
- No double billing — each dispense is charged exactly once
Radiology & documents
- An episode documents reader with a full-screen viewer
- Imaging report markers that link straight to the document
- Does the MRD’s work by design — records complete, ICD-coded, retained, and retrievable
Revenue cycle
Billing & payments
- Charge capture at the point of care, cashier settlement at the counter
- Cash, UPI, and card counter payments
- Tariffs and charge items loaded from your master data
Insurance & TPA
- Cashless pre-authorization and claim workflows
- Claims carry ICD-coded diagnoses from the clinical record — no re-coding
Clinical intelligence
Proactive alerts
- A rising early-warning score reaches the ward team before rounds
- A critical lab result reaches the doctor on duty, not an inbox
- Expiring stock, blocked beds, and overdue sign-offs reach the person who must act
- Every alert is consent-checked, logged, and decided by a person
Voice & decision support
- Dictation that understands Indian-language speech, built into the note
- Notes stay in the clinician’s own words; the system pulls out diagnoses, orders, and prescriptions for confirmation
- Diagnosis-driven order sets and mandated documentation
- Standard medical coding (SNOMED CT, ICD, LOINC) throughout
See Synaptica on your hospital’s workflows
We will walk your team through a live OPD-to-billing journey and map the platform to your departments.
Book a demo